A sales credit memo is typically used when a customer returns an item, but it can also be used to give a customer compensation such as a sales allowance and to correct an erroneous invoice. If you use the invoicing features, it is a good idea to use credit memos too. They make it easier to manage your receivables.



Method 1: Get Posted Document Lines to reverse 

1.    On Navigation Pane click Sales & Marketing -> Sales Credit memo -> new.

                                            OR

       On Actions Tab Click New Document -> Sales -> Sales Credit Memo.

                                            OR

In the Search box, enter Sales Credit Memos, and then choose the related link.

2.    Press ENTER to automatically insert Sales Credit memo number in the No. field. 

3.    In Customer Name field, enter Miller Stones.

4.    You can fill in the lines manually, or you have two options for filling the credit memo lines automatically:

  • You can use the Copy Document batch job to copy an existing document to the credit memo. Use this function to copy the entire document. It can be either a posted document or a document that is not yet posted.
  • You can use the Get Posted Document Lines to Reverse function to copy one or more posted document lines from one or more posted documents. This function’s purpose is to allow you to exactly reverse the costs from the posted document line.

 

5.    We will use Get Posted Document Lines to reverse function.

  • On header click Prepare -> Get Posted Document Lines to Reverse.
  • Posted Sales document line window will appear. Click Ok.




 

 

6.    To Post the credit memo click Actions à Posting à Post.

7.    The posting request form appears, Click Ok.

8.    The Credit memo is now posted successfully. 

 

 

 

 

Create a sales credit memo Method 2: Copy Document

1.    On Navigation Pane click Sales & Marketing -> Sales Credit memo -> new.

                                        OR

      On Actions Tab Click New Document -> Sales -> Sales Credit Memo.

                                        OR

In the Search box, enter Sales Credit Memos, and then choose the related link.

2.    Press ENTER to automatically insert Sales Credit memo number in the No. field. 

3.    To Copy a document, in the header click prepare -> Copy Document.

4.    Edit- copy sales Document form will appear.

  • In Document type, select Posted Invoice.
  • In Document no. field, select document.
  • Notice that include header option is enables automatically. You can disable this option & fill the header information manually.
  • Click Ok.

5.    Document is now copied successfully. Notice that header Information is also field.

6.    Edit the No. of Pieces as required.

7.    To Post the credit memo click Actions -> Posting -> Post.

8.    The posting request form appears, Click Ok.

9.    The Credit memo is now posted successfully. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sales Credit memo Method 3:

  1. On Navigation Pane click Sales & Marketing à Sales Credit memo à new.

OR

                On Actions Tab Click New Document à Sales à Sales Credit Memo.

                                                                OR

In the Search box, enter Sales Credit Memos, and then choose the related link.

  1. Press ENTER to automatically insert Sales Credit memo number in the No. field. 
  2. In Customer Name field, enter Millennium.
  3. Move on 1st line of lines FastTab.
  4. In method 3, we will manually fill lines in the lines tab. To fill minimum required field, follow the steps:
  • In type field, select item.
  • In No. field, Select 2.
  • In Pieces field, enter 5.
  • While selecting items manually, we must apply the item entries.
  1. In header click Prepare à Apply entries.
  2. Apply Customer entries form will appear.
  3. Now Select the Invoice entries. To select more than 1 entry at a time hold CTRL key & select the entries.
  4. On the header click Actions à Applications à Set Applies to ID.
  5. Applies to ID No. will be automatically Generated.
  6. Click ok to close page.

 

  1. To Post the credit memo click Actions à Posting à Post.
  2. The posting request form appears, Click Ok.
  3. The Credit memo is now posted successfully.